We are here to answer your questions
Have questions about our courses, pricing, or scheduling? Our team typically responds within one business day.
Suite 412, Riverside Tower
45 Harbour Street
Sydney NSW 2000
Australia
Monday to Friday: 9:00 AM – 6:00 PM AEST
Saturday: 10:00 AM – 2:00 PM AEST
Sunday: Closed
Quick answers to common enquiries
After enrolling, you will receive access to our booking system where you can view your tutor's availability and schedule sessions at times that suit you.
Yes. If you feel another language or a different tutor would better suit your needs, contact our support team and we will arrange a transfer.
A stable internet connection, a computer or tablet with a webcam, and a headset with microphone. All lessons take place via video call on our platform.
We offer a satisfaction guarantee within the first 14 days. If you are not satisfied after your initial sessions, contact us to discuss your options.